Reviews
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Worth the money
This cooler does what it says. Put 3 case of beverages and loaded it down with ice. After 4 days, still had ice and everything was cold. It is a very sturdy & well built cooler. The bad side....this cooler is heavy!!! It is 50 lbs empty. when you add 3 case of beverages & ice, you might need a friend to help carry off the truck. The wheels work great but the handles are too short. So when you pull it, the cooler is constantly hitting the back of your leg. I contacted Frosted Frog and inquired if they had an accessory or made a longer handle. They advised they had heard this complaint before, to walk with the cooler off to the side of your body (easier said then done) and they would look into making an accessory for it. That is the only negative thing to say about this cooler. Well worth the money. Plan to buy the 75 quart in near future. I will purchase from MWD Outdoors as they were awesome to deal with.
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MWD Outdoors customer service
I gave a 5 star rating but it is for the customer service that MWD Outdoors provided. This cooler was backordered by the manufacturer & MWD went above & beyond to make me feel comfortable about my purchase. After they found out it was backordered, they immediately contacted me & advised me of the situation & asked if I wanted a refund. They even let me change my shipping address. They were quick to respond to any & all questions I sent their way. I am glad I stuck with them. Ten days later I received my cooler. I will review the cooler, once I use it. I will look to MWD Outdoors for any other needs in the future.